Delivery Policy

When purchasing our products, please read our shipping policy carefully. This policy applies to all orders you place with us.

We will arrange shipment within 5–20 working days after receiving payment. We will deliver via high-quality logistics services, and the actual delivery time depends on logistics arrangements. The actual delivery time may vary due to flight schedules, customs clearance, aviation security checks, and force majeure events (including natural disasters, political factors, strikes, wars, pandemics, etc.) as well as the geographical scope of the destination.

Due to different laws and regulations in various countries/regions, we only provide forwarding services. All taxes and customs risks are borne by the customer.

What should I do if my order is delayed?

If delivery is delayed for any reason, we will notify you as soon as possible and inform you of the new estimated delivery date.  
For consumers in the EU and the UK: this does not affect your statutory rights. For more information, please refer to our terms.

Questions about returns?  
If you have any questions about returns, please check our return policy.

How can you contact us regarding this policy?  
If you have any other questions or comments, please contact our support center.